新作坊 Humanity Innovation and Social Practice

Workplace Innovation, Social Innovation, and Social Quality (工作場所創新、社會創新與社會質量)

摘要：

Social innovation is becoming a core value of the EU flagship initiative Innovation Union, but it is not clearly demarcated as it covers a wide field of topics. To understand social innovation within European policymaking a brief outline is given of EC policy developments on innovation and on workplace innovation. Definitions of social innovation formulated at the societal level and the organizational or workplace level are discussed. Empirical research findings of workplace innovation in the Netherlands are presented as examples showing that workplace innovation activities boost organizational performance. The article explores the relation between workplace innovation and social innovation, and concludes that policy developments in the EU can be studied with the theory of social quality, provided that the latter in its empirical approach focuses on how individuals together constitute innovations.

---

社會創新正成為歐盟旗艦計劃創新聯盟的核心價值，但由於主題涉及廣泛，因此社會創新尚無明確定義。 為了理解歐洲政策制定中的社會創新，本文簡要概述了歐盟關於創新和工作場所創新的政策發展，並討論社會層級以及組織或工作場所層級所之社會創新的定義，以荷蘭工作場所創新的實證研究結果為例，說明工作場所創新可提升組織表現。 本文探討了工作場所創新與社會創新之間的關係，並歸結歐盟的政策發展可以社會質量理論進行研究，該理論的實證取徑側重於個人如何共構創新。