新作坊 Humanity Innovation and Social Practice

Since the launch of the Long-Term Care 2.0 policy in 2017, communitybased "C sites" (community care service points) have become one of the main policy initiatives, providing accessible care services for elderly residents. As the post-war baby boom generation gradually enters old age, their increased needs for community care have raised civic awareness around aging-related issues. The European Union has responded to similar issues by shifting away from traditional, one-way service models to adopt the model of user involvement as a key strategy in addressing the challenges of aging among baby boomers.
This paper explores whether communities in Taiwan can also adopt the theory of user involvement to transform existing service models and better meet the needs of the aging baby boomers. Through reflective action research,this study finds the following:
1.The level of user participation significantly influences the role of service users within the care system.
2.The level of empowerment given to service users affects their awareness of personal needs, which in turn shapes their level of engagement with the care system.
3.As Taiwanese communities navigate a diverse landscape of care policies, user involvement is a promising strategy for developing future community-based care services.

By conducting action research in a local community care service point and engaging with the EU’s approaches to the aging baby boom generation,this study aims to identify innovative strategies that can serve as references for future efforts to transform Taiwan's community care model.